RETURNS & REFUND POLICY

At ShredliX, we stand behind the quality of every snowboard wrap we produce.

Because each wrap is custom-made specifically for your order, our return policy differs from that of standard retail products.

30-Day Satisfaction Guarantee

If your product has a manufacturing defect, printing defect, or arrives damaged during shipping, please contact us within 30 days of delivery.

Our team will review your case and, where appropriate, provide a replacement or refund.

Custom-Made Products

All ShredliX wraps are made to order.

Because of their customized nature, we do not accept returns or exchanges for:

  • Change of mind
  • Incorrect snowboard model or size selected by the customer
  • Incorrect information submitted during ordering
  • Normal wear and tear
  • Damage caused during installation
  • Damage resulting from misuse or improper care
Choosing the Correct Board Model

Customers are responsible for selecting the correct snowboard brand, model, and size before placing an order.

If you are unsure which template fits your snowboard, please contact us before ordering.

We cannot issue refunds for products manufactured according to the information provided by the customer.

Color Variations

Actual printed colors may vary slightly from images displayed on different monitors, mobile devices, or tablets due to screen calibration and printing processes.

Minor color variations are not considered manufacturing defects.

Damaged or Incorrect Orders

If you receive:

  • the wrong product
  • a defective product
  • a damaged shipment

please email us within 3 days of delivery at:

info@shredlix.com

Include:

  • Order number
  • Description of the issue
  • Photos of the product
  • Photos of the packaging
  • Photos of the shipping label
Return Authorization (RMA)

All approved returns require a Return Merchandise Authorization (RMA).

Please email:

info@shredlix.com

with the subject line:

Return Authorization Request

Returns sent without an approved RMA may be refused.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to:

  • Our manufacturing error
  • Shipping damage
  • An incorrect product sent by ShredliX
Refunds

Once an approved return has been received and inspected, refunds will be issued to the original payment method.

Please allow approximately 5–10 business days for your bank or payment provider to process the refund.

Order Changes & Cancellation

Orders may be modified or cancelled within 12 hours of purchase.

Once production has begun, custom orders cannot be modified or cancelled.